Contact Us

  • The Face Mask Store
  • 01749 938 160
  • Anglo Trading Estate, Shepton Mallet BA4 5BY Registered Company - 12448451 VAT Number - 351617117

Information

About us

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Spend £10 to receive Free UK Shipping. Next day orders placed before 12pm Monday-Thursday will be sent out the same working day. International Shipping charges vary based on your location.

We take customer satisfaction VERY seriously. If you're not happy, we're not happy. For any questions we are only a short click or phone call away.

Rest easy knowing your personal details are safeguarded by our secure payment system. Experience timely deliveries, making shopping a breeze.

01749 938 160

Call our team for help

The Face Mask Store

Shipping & Returns

 Shipping & Returns

 Easter Bank Holiday

We will be closed from 5pm on 28th March 2024 and re-open 9am Tuesday 2nd April 2024.

All orders placed after 2pm on 28th March will be sent out on Tuesday 2nd April. This also applies to Next-Day Orders. 

 


 

 

 

 

 

 

RETURNS POLICY

You may return new, unopened items within 30 days of delivery for a full refund. You will be responsible for covering shipping costs.However if the return is a result of our error (you received an incorrect or defective item, etc.) we will send you a pre-paid postage label.

You should expect to receive your refund within 3-5 business days of your package being received by us, however, for the majority of cases we expect the refund process to take less time.

If you need to return an item, please Contact Us via email at info@thefacemaskstore.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how and where to return your unwanted items.

 

PLEASE RETURN ITEMS TO OUR COMPANY TRADING ADDRESS: 

A Lucre Musket / TA The Face Mask Store

Unit A 1-4, Anglo Trading Estate 

Shepton Mallet 

Somerset 

BA4 5BY