Shipping & Returns

RETURNS POLICY

You may return new, unopened items within 30 days of delivery for a full refund. You will be responsible for covering shipping costs.However if the return is a result of our error (you received an incorrect or defective item, etc.) we will send you a pre-paid postage label.

You should expect to receive your refund within 3-5 business days of your package being received by us, however, for the majority of cases we expect the refund process to take less time.

If you need to return an item, please Contact Us via email at info@thefacemaskstore.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how and where to return your unwanted items.

PLEASE RETURN ITEMS TO OUR COMPANY TRADING ADDRESS: 

A Lucre Musket / TA The Face Mask Store

Unit A 1-4, Anglo Trading Estate 

Shepton Mallet 

Somerset 

BA4 5BY